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I work at beauty supply store the difference is you have to buy a chi that is made in the united states not made in china they try to trick u and say its manufactured in texas but below it says made in china you have to get a chi that has a flag on the front of the box and says made in usa I have had no returns on any of these made in the usa chi , the ones that are made in china got moisture in them when the shipped them to the u.s.so the get returned regularly

I looooove it :)
I have had it for about 2 years now , still woorks greeeeeeat :)
you should totally buy it :D

I just bought my first CHI flat iron yesterday-the basic 1 inch black one because it was on sale and I was tired of using the cheap flat irons that I have been purchasing for the past 4-5 years that i have never been fully pleased with and have left me unhappy with my hair. I just flat ironed my hair for the first time using my first CHI flat iron and WOW I am amazed with the results! My hair feels and looks silky smooth...not rough and dry and blah like it did after I would flat iron it with a cheap flat iron I purchased from walmart. I LOVE how my hair looks and feels right now. I have read reviews on the CHI and some I noticed were bad...saying it has fried some peoples hair and that it breaks a lot and stuff...I am hoping that mine doesnt break and if it does the place I bought it from told me to keep my box and the receipt and if it does break within a year I just pay 15 dollars for a new one...and if it breaks after a years time i pay 35 dollars for a new one...not too bad, but I am hoping it will last me a while. I heard to unplug it AS SOON as ur done flat ironing, so I did that, and once a week to clean with rubbing alcohol...so I will do that once a week as well. I am very happy with the results and hope that it lasts a long time....If it is frying ur hair id reccomend shampooing and coditioning before use either the previous night or right before...and then adding a leave in conditioner to the hair while it is damp and before u blow dry ur hair...then blow dry.....then apply a iron protector to ur hair after u seperate ur hair into sections to flat iron..this will protect the hair from becoming fried, from frizz and fly aways, and will help add shine to your hair....I reccomend REDKEN Iron Guard...I just purchased this yesterday and used it today before I flat ironed and it did wonders!!! Hope this helps...

I have had my CHI for FIVE years and never had a problem. Ever. Maybe CHI makes some good ones and some less reliable ones. I have straightened my hair with mine every day for five years and it works perfectly. Straightens flawlessly, makes my hair silky and shiny. Today I had to buy a new one because mine finally bit the dust but I definitely got my moneys worth and would never buy another brand.

Ok So I bought a "New" Chi at JCPenny's because it was on sale. I bought it on Sunday started to use it on Monday morning and got a little less than half way done, when I noticed my hair was not smoothing out. I feel my hair and it's not hot so I check the chi, well the light was out and it was warm. Turned it off and on again several times. I checked the plug and the tester. I freaked I was gettting ready for work and still had a poof ball to straighten. So by then I'm having a fit and my husband gets up and plugs it into a different outlet and nothing, nada!!! Well we returned it for our money Back and thank God my daughter has the turbo Chi and loves it so I was able to finish my hair but very very very disappointed with the Chi and very unsatisfied!!!!!

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