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I work in a high end beauty store and be probably sell about 3-6 Chi's a day and let me tell you in the 4 years I have worked there i have seen maybe 10 been returned.. All these people saying it shorts? Well how ofter do you drop it? I have had a chi for two years and have had not one problem.. and My mom also.. I said i would never pay that kinda of money for a flat iron but let me tell you... ITS AWESOME..

HORRIBLE. broke after only 3 months, only used it once a week! even when it did work, worked HORRIBLY. go with a sedu or solia!

I have had my chi now for about 5 years and its still going strong, I have been fortunate. I have read A LOT of reviews about how the Chi's breakdown in a matter of months. I have a thick/waivy hairtype. Ya gotta take a gamble in purchasing an expensive iron, just like anything in life but I honestly have to say it is the best $100 I have spent! : )

If you have the money, a CHI is worth it!! I have never had any problem with mine!! If you have thick hair or any type for that matter, this product works, and not just for a few hours, but your hair will stay straight!! It's a little pricey, but if it does break, Farouk will replace for $15 (if you've had it less than a year), and $35 if you've had longer... come on, that's a really good deal!!

I was using my brand new iron I've had 1 from 4 years ago and it stopped working. I bought a new one and was very disappointed. I'm a stylist and have heard they weren't as good as before, I bought one anyway because my last one was pretty good. I was doing my guest hair and it burned her hair it fizzed up and left an ugly burn mark on her new color. I was mordified then the stupid thing started to get so hot that the plates melted off the iron. So I was out of an iron money and my client was speechless as I was. I'm starting to think maybe I should of listened to my friend about the iron.

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